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When Caring Takes a Toll: Compassion Fatigue

Broadcast Date: May 13, 2015
Course Code: A


Debra Messer, MA, CEAP
Senior Account Manager/Workplace Civility
and Workplace Mindfulness Consultant, LifeSolutions EAP

Program Description:

Compassion fatigue has been described as “the cost of caring for those who are in emotional, psychological, spiritual, and physical pain”. One of the primary tasks of helping professionals is to meet the suffering of clients and patients with empathy, caring, and presence. Consequently, the burnout associated with this dedication to “being there” for others has become an all too frequent occupational hazard. Marked by chronic feelings of exhaustion, loss of empathy, growing cynicism, and a fading of purpose and mission, compassion fatigue strips the caregiver of the very core of what brought him or her to their profession to begin with. This presentation will give participants the opportunity to increase their awareness and understanding of this significant form of stress, recognize the symptoms, and begin to cultivate a process of self-care and a way of being that can prevent or reduce it.

Educational Objectives:

At the conclusion of the program, participants should be able to:

• Identify a basic understanding of compassion fatigue (definition, causes, symptoms)
• Examine what it takes to be compassionate without experiencing burnout
• Review contributing factors to compassion fatigue
• Explore ways to provide compassionate care for others without neglecting self
• Practice a “pause and breathe” approach to relaxing and caring for self

Target Audience:

This is an introductory program for clinical and research professionals, students, trainees, medical staff.

Continuing Education Credits:              

CADC – 2.0

NCC – 2.0

Psychologist – 2.0
SW – 2.0
CEU – 0.2

We are pleased to offer CADC, NCC,  Psychologist, Social Work and CEU credits for this webcast.  Please download the test and application form before viewing the webcast:  (Adobe PDF); (MS-Word)

If you have questions, please contact
Nancy Mundy at mundynl@upmc.edu.


Watch Webcast:  Click here to watch this webcast

















Continuing Education Credit

Each program is offered for the designated number of continuing education credits



Western Psychiatric Institute and Clinic, Office of Education and Regional Programming is certified by the Pennsylvania Chemical Abuse Certification Board (PCACB) to provide Certified Alcohol and Drug Counselor (CADC) continuing education credits for those participants attending the entire program. 



Western Psychiatric Institute and Clinic has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5059.  Programs that do not qualify for NBCC credit are clearly identified.  Western Psychiatric Institute and Clinic is solely responsible for all aspects of this program. This program is being offered for 2.0 continuing education hours.



Western Psychiatric Institute and Clinic is approved by the American Psychological Association to offer continuing education for psychologists.  Western Psychiatric Institute and Clinic maintains responsibility for these programs and their contents. These programs are being offered for 2.0 continuing education credits.



The indicated number of clock hours of continuing education is provided through Western Psychiatric Institute and Clinic of UPMC's Office of Educational Resources and Planning, a PA-approved provider of social work continuing education in accordance with all the applicable educational and professional standards of the Pennsylvania State Board of Social Workers, Marriage and Family Therapist. These clock hours satisfy requirements for LSW/LCSW, LPC, and LMFT renewal.



Nurses and other health care professionals are awarded the designated number of Continuing Education Units (CEU). One CEU is equal to 10 contact hours. Nurses: For attendance at this program you will receive a Certificate of Attendance confirming the indicated hours of continuing education. These hours may be considered eligible in completing the 30 hours of continuing education required for bi-annual nursing re-licensure in Pennsylvania. Peer Specialists: This program fulfills requirements for Certified Peer Specialist continuing education.



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