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Crisis and Disaster Training Institute

Designed to Help Your Employees Help Themselves and Others
The Crisis Training Institute  and the Disaster Training Institute of Western Psychiatric Institute and Clinic (WPIC), part of UPMC Presbyterian Shadyside, provide a range of programs and consulting services for crisis prevention and intervention, stress management, and mental health disaster response. These services are for any group or organization that encounters crisis situations on an ongoing basis or would potentially need to respond effectively to a crisis or disaster

Because of our unique philosophy and realistic “hands-on” approach, our programs have become the benchmark in crisis, stress, and disaster management. Training participants have praised the programs as highly valuable for addressing their needs and concerns, in addition to being enjoyable. Those who have adopted the practices and approaches we teach have noted increased confidence and effectiveness in dealing with volatile and stressful situations.

Learn more about Comprehensive Crisis Management, including our Train the Trainer Program and Trainer Re-Education Program.

Learn more about Critical Incident Stress Management (CISM), Applied Suicide Intervention Skills Training (ASIST), Stress Inoculation, and Situational Alliance.

Online Training:

Crisis Communication in a Trauma Informed Care Environment: Excerpts from Comprehensive Crisis Management (A035), Available NOW!. For more information, please click here.

Upcoming Trainings:

Applied Suicide Intervention Skills Training (ASIST)

Applied Suicide Intervention Skills Training - ASIST (PX59), February 16-17, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Applied Suicide Intervention Skills Training - ASIST (PX60), March 10-11, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Applied Suicide Intervention Skills Training - ASIST (PX61), April 14-15, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Applied Suicide Intervention Skills Training - ASIST (PX62), May 6-7, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Applied Suicide Intervention Skills Training - ASIST (PY13), July 21-22, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Comprehensive Crisis Management Train the Trainer and Recertification

THIS PROGRAM IS FULL Comprehensive Crisis Management Train the Trainer (PX63), January 26-30, 2015 in Pittsburgh, PA. . For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

THIS PROGRAM IS FULL Comprehensive Crisis Management Train the Trainer Reeducation (PX64), February 18-19, 2015 in Pittsburgh, PA.   For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Comprehensive Crisis Management Train the Trainer (PX65), March 30-April 3, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Comprehensive Crisis Management Train the Trainer Reeducation (PX66), April 21-22, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Comprehensive Crisis Management Train the Trainer (PX67), May 18-22, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Comprehensive Crisis Management Train the Trainer Reeducation (PY11), June 9-10, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Comprehensive Crisis Management Train the Trainer (PY12), July 13-17, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Bobbi Jo Wendel at wendelb@upmc.edu.

Critical Incident Stress Management

CRITICAL INCIDENT STRESS MANAGEMENT: INDIVIDUAL CRISIS INTERVENTION AND PEER SUPPORT PLUS GROUP CRISIS INTERVENTION (PY25), April 28, 29, and 30, 2015 in Pittsburgh, PA. Click here for program description: (MS-Word); (PDF). For more information, please contact Robert Fonte at fonters@upmc.edu.

WEBCAST:  "Family Emergency Planning: Disaster Preparedness from an Organizational and Behavioral Perspective (A013)"  is available in our our webcast archive section.  Click here for more details.

Crisis Training Institute Programs

It is the philosophy of the Crisis Training Institute of Western Psychiatric Institute and Clinic of UPMC Presbyterian Shadyside, to provide a wide range of programs and consulting services in crisis prevention and intervention, stress management, and the mental health component of disaster response through a realistic, hands-on instructional approach.

Our programs have become the benchmark in crisis, stress, and behavioral health emergency management.

 

  Overview of Program

In the early 1990’s WPIC’s Office of Education and Regional Programming established the Crisis Training Institute. The Crisis Training Institute was transitioned to WPIC’s re:solve Crisis Network in 2010. The Crisis Training (CT) department assists organizations to ‘ready’ themselves for crisis and disaster response by providing best practice education and training workshops on crisis intervention and prevention.

 Additionally, Crisis Training Institute programs help to:

•Minimize the impact of traumatic stress

•Maximize team effectiveness and cohesion

•Decrease injuries to staff and clients/students

•Reduce the use of seclusion and restraint

•Promote regulatory compliance

•Expand disaster response capabilities

•Enhance education surrounding suicide intervention

Training participants have high praise for the programs, and those who use our practices and approaches note increased confidence and effectiveness in dealing with volatile and stressful situations

 

It is the philosophy of the Crisis Training Institute of Western Psychiatric Institute and Clinic of UPMC Presbyterian Shadyside, to provide a wide range of programs and consulting services in crisis prevention and intervention, stress management, and the mental health component of disaster response through a realistic, hands-on instructional approach. Our experts can come to your workplace to conduct training sessions or training can be arranged at an alternate site.

 

Comprehensive Crisis Management Basic Program

Comprehensive Crisis Management is an eight-hour program designed to give staff knowledge, skills, and the information needed to interact with someone who is in a crisis state. This program will help staff with both verbal and physical crisis intervention.

This program is currently being used in mental health settings, (inpatient and outpatient), substance abuse treatment, schools, nursing homes, group homes, medical facilities, and long-term treatment facilities.

CCM Basic Program is an eight hour program consisting

of two components:

1. The lecture and discussion component focuses on assessment and prevention techniques as well as crisis management skills. The information helps employees to assess whether a potentially dangerous situation is developing and how to prevent a crisis.

2. A physical demonstration and practice component teaches physical interventions for movement, escape, and emergency safety interventions that are effective and safe for staff and the aggressor. These interventions do not rely on strength or surprise, but instead, participants learn to use natural body movement in effective ways.

 

Train the Trainer Program

The Comprehensive Crisis Management Train the Trainer program is a 40-hour training designed to give trainers the knowledge, skills, and confidence to instruct the Comprehensive Crisis Management (CCM) training program.

 

Comprehensive Crisis Management Trainer Re-Education Program

The Comprehensive Crisis Management Trainer Re-education Program is a 16-hour training designed to give trainers updated knowledge, skills, and information needed to instruct the CCM training program. The CCM Trainer Re-education Program is required annually for

instructors to maintain their instructor certification.

 

Critical Incident Stress Management (CISM)

The Critical Incident Stress Management (CISM): Individual Crisis Intervention and Peer Support and Group Crisis Intervention program is designed to present the core elements of a comprehensive, systematic, and multi-component crisis intervention curriculum. The three-day course prepares participants to understand a wide range of crisis intervention services, including group and individual crisis intervention techniques. The need for appropriate follow-up services and referrals when necessary, also is described. Considerable evidence gathered to date strongly supports the multi-component crisis intervention strategy, which is discussed in this course.

 

Applied Suicide Intervention Skills Training (ASIST)

Applied Suicide Intervention Skills Training (ASIST) was developed by “LivingWorks.” ASIST offers a complete model of suicide first-aid intervention that provides a consistent approach to helping from initial contact through follow-up. ASIST has a developed structure with phases and tasks, and

uses collaborative intervention processes to ensure active engagement, good contact, collaborative problem solving, risk review, safe planning and safe plan follow-up. ASIST is a two-day workshop (presented over two consecutive days) that is designed to enhance caregiver skills to intervene until either the immediate risk of suicide is reduced, or additional resources can be located. ASIST is designed to help caregivers become more willing, ready, and able to help persons at risk. Suicide can be prevented with the help of prepared caregivers. Just as “CPR” skills may make physical first aid possible, training

in suicide intervention develops the skills used in suicide first aid. ASIST is a two-day intensive, interactive, and practice-dominated course designed to help caregivers recognize risk and learn how to intervene to prevent the immediate risk of suicide.

 

Stress Inoculation

The Stress Inoculation training is a three-hour training designed to give participants knowledge and information needed to address the impacts of traumatic, vicarious, and cumulative stress in themselves. This three-hour training will help employees to identify the psychological impact of stress and how we use appraisal to change our interpretation of stress. In addition, attendees will look at their ability to develop stress hardiness and resiliency.

 

Situational Alliance

Situational Alliance is a two-hour program consisting of a lecture and discussion focusing on assessment and prevention techniques as well as crisis management skills. It helps employees to assess whether a potentially dangerous situation is developing and how to prevent a crisis.

 

To Learn More
To learn more about our programs or to schedule a consultation,  please submit the form below or contact Bobbi Jo Wendel at 412-864-5048 wendelb@upmc.edu.  

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I would like more information on:
 Comprehensive Crisis Management (CCM)
 Comprehensive Crisis Management (CCM) Train the Trainer
          Applied Suicide Interventions Skills Training (ASIST)
 Critical Incident Stress Management
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This page last updated 01/23/2015

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